This policy sets out how The Coastal Home Colour Design will handle the personal information that you may disclose to us when you use the website and other services. This policy contains information on how The Coastal Home Colour Design collects, uses, discloses and stores personal information.

IMPORTANT INFORMATION

The following information is required to be disclosed under NSW Fair Trading legislation:

The Coastal Home Colour Design may share your personal information with our suppliers, our business partners (such as our logistics, billing and security service providers and our customer services representatives) and law enforcement authorities if required.

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What types of personal information will The Coastal Home Colour Design collect?

The Coastal Home Colour Design will only collect the personal information that it needs to help you enjoy the range of services and products via The Coastal Home Colour Design. This means that when you use The Coastal Home Colour Design website, services or purchase products we may collect  may collect personal information such as your name, address, telephone number, email address, payment details.

How The Coastal Home Colour Design collects personal information

We collect personal information from you if you buy something from us, if you subscribe to our marketing communications, if you sign up for an account with us and also if you enter a Coastal Home Colour Design competition.

We may also collect personal information, when you use The Coastal Home Colour Design website, by using cookies, recording your IP address and other statistical methods.

How we use your personal information

In general, The Coastal Home Colour Design will only use your personal information to provide the product or service that you have requested. We may use your personal information to:

• Communicate with you to facilitate your order or answer your queries (including but not limited to by phone, email, SMS, live chat and other messaging platforms)

• Arrange delivery of the item(s) that you have ordered

• Take payment for the item(s) you have purchased

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The Coastal Home Colour Design may also use your personal information to assist you with queries regarding products, services and/or to keep you informed of changes to product ranges or special offers.

The Coastal Home Colour Design uses cookies, IP addresses and other statistical information to improve our websites, look at aggregated usage statistics, save items that are in your basket and provide other personalised features throughout your time on our sites. We will also use it to generally examine how our customers use and access our websites and services.

The Coastal Home Colour Design will only communicate with you by email and/or SMS for marketing purposes if you have provided us with your email address and/or mobile phone number and consented to receive marketing communications.

Our site may contains links to the sites of third parties. These third party sites are not under the control of The Coastal Home Colour Design. Please ensure that you visit the privacy policies of those third party websites to be aware of their policy on the handling of personal information.

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Who we share your personal information with

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Our suppliers

We may share some of your personal information with the suppliers of the products sold on our sites. This is only done to facilitate the delivery of the product(s) you have purchased. This would generally include the delivery address, recipient's name and contact details if necessary.

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Our logistics partners

We may share some of your personal information with our logistics partners so that they can deliver the products you buy to the address you have given us. This would generally include the delivery address, recipient's name and contact details if necessary.

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Our billing & security partners

We may share some of your personal information with our billing & security partners in order to ensure that your payment is processed smoothly.

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Our business partners

We may share some of your personal information with other business partners for purposes including but not limited to marketing, data analysis and reporting, as well as providing you with support services regarding products/services contained on this website or provided by The Coastal Home Colour Design. 

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Federal or State police authorities

We may disclose your personal information to the relevant authority when required to do so by law, in cases of fraud and where any threats are made against The Coastal Home Colour Design, it's owners/staff or related general public.

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You are entitled to gain access to and/or correct the personal information that The Coastal Home Colour Design holds about you. You may access, amend, correct or update this personal information at any time, by sending an email to hello@kimpassmore.com.au. We will action your request within a reasonable time frame (usually within 7 days)  following receipt of your request.
 

Security Information

When you browse our site and most importantly when you enter information (for example: your name, email address, credit card numbers) into a form on our site, we secure that information using current industry-standard encryption protocols and the use of a PCI-compliant payment provider over a secured network.

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Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy from time to time.  If the amendments are material, we will provide you with reasonable notice of the amendments before the amendments take effect, for example, by sending you an email or publishing the changes on our website. Your continued use of our website or our services following the effective date of amendment of this Privacy Policy will signify your acceptance of the amended Privacy Policy.

Please contact The Coastal Home Colour Design should you require further assistance.